Privacy Policy
Last updated: August 2026
At The Harpenden Home Organiser, I am committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what personal information I collect, how I use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I am
The Harpenden Home Organiser provides professional decluttering and organising services across Harpenden, St Albans and the surrounding areas.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact me at:
Email: lindsey@theharpendenhomeorganiser.co.uk
What information I collect
When you contact me through my website, by email or by telephone, I may collect:
Your name
Your email address
Your telephone number
Your location
Information about the support you are looking for
Any other information you choose to provide
If you become a client, I may also keep records relating to consultations, appointments, invoices and our work together.
How I use your information
I use your personal information to:
Respond to your enquiries
Arrange consultations and appointments
Provide my decluttering and organising services
Communicate with you about your booking
Process payments and maintain business records
Comply with legal and tax obligations
I will only collect and use your personal information where I have a lawful basis to do so under UK GDPR.
Website hosting
This website is hosted by Squarespace.
When you visit my website, Squarespace may automatically collect certain technical information, such as your IP address, browser type, device information and pages visited. This helps to operate, maintain and improve the website.
For more information about how Squarespace handles personal information, please see their Privacy Policy.
Cookies
This website uses cookies to help it function correctly and to understand how visitors use the site.
Squarespace may use cookies and analytics tools to collect anonymous information about how visitors use the website, such as which pages are viewed and how long visitors spend on the site. This information helps me improve the website and the information I provide.
You can control or disable cookies through your browser settings. If a cookie banner is displayed when you first visit the website, you can also manage your preferences there.
How I store your information
I take appropriate steps to keep your personal information secure.
Your information is stored using password-protected devices and trusted service providers where necessary to operate my business.
I only keep your personal information for as long as necessary to fulfil the purposes for which it was collected or to meet legal, accounting and tax obligations.
Sharing your information
I will never sell or rent your personal information.
Where necessary, I may share your information with trusted third-party service providers who help me operate my business, including Squarespace (website hosting) and email providers.
I may also share information where required to do so by law.
Your rights
Under UK data protection law, you have the right to:
Request access to the personal information I hold about you.
Request that inaccurate or incomplete information is corrected.
Request that your personal information is deleted where appropriate.
Request that I restrict or object to certain processing.
Request a copy of the personal information you have provided.
If you wish to exercise any of these rights, please contact me using the email address above.
Complaints
If you have any concerns about how I have handled your personal information, I would appreciate the opportunity to resolve them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO).
Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, this website or legal requirements.
The most recent version will always be available on this page.
Contact
If you have any questions about this Privacy Policy, please contact:
The Harpenden Home Organiser