What to expect

Every home and situation is different, which is why I tailor each session to you, your goals and the level of support you need.

Here’s what you can expect before, during and after your decluttering and organising session, along with answers to some of the questions I’m often asked.

Looking for a quick answer? Jump to my FAQs

Before your session

Once you get in touch, we’ll arrange a free 30-45 minute consultation via video call or in person. This is a chance to:

Talk through your goals and the areas where you’d like support
Discuss what’s currently working well and what you’d like to change
Understand the level of support that would work best for you
Ask any questions you might have

There’s no obligation and no pressure — just a conversation to explore how I can help.

During your session

We’ll focus on the areas that matter most to you, working at a pace that feels comfortable and creating practical solutions that work for your home. Depending on your goals, we may:

Work together to declutter a space
Focus on one area or room at a time
Make decisions about what to keep, donate, or let go of
Create organising systems that work for you and the way you live

You'll always be in control of what stays and what goes — I'll simply guide and support you through the process.

After your session

Once we’ve finished, you’ll be left with:

Clear, organised spaces that are easier to manage
Simple, lasting systems designed around your lifestyle and daily routine
A home that works better for you

If your needs change over time, maintenance sessions are available for returning clients who’d like a helping hand to refresh a space or adapt their organising systems.

Frequently Asked Questions

Absolutely. Many clients get in touch because they feel overwhelmed and don’t know where to begin. We’ll decide together where to start, break the process into manageable steps and focus on creating progress without it feeling overwhelming.
For decluttering sessions, yes — you'll need to be present to make decisions about your belongings. However, once the decluttering is complete, I’m very happy to organise independently if that’s what works best for you.
This is very common, and there’s no need to worry. We’ll work at your pace, taking things step by step and focusing on one area at a time. I’ll be there to guide and encourage you throughout the process, with no pressure to make decisions before you’re ready.
No — there’s no need to buy anything beforehand. Once we’ve decluttered, we’ll look at what storage you already have and see what can be repurposed.
If additional storage would be helpful, I can recommend suitable options and either send you links to purchase directly or order items on your behalf, with the cost covered by you.
Every home and situation is different. Some clients achieve their goals in a single session, while others prefer to work through larger projects over several visits.
During our initial consultation, we’ll discuss your goals and the areas you’d like to focus on, so we can create a plan that feels manageable for you.
I can take up to five bags of donated items to a local charity shop after your session. Unfortunately, I'm unable to remove general household waste or recycling.
No; all decisions about what to keep or let go of are entirely yours. I’ll guide and support you throughout the process, helping you make decisions that feel right for you, without any pressure.
For sentimental items, I can also help you find meaningful ways to preserve memories, such as creating a keepsake or memory box.
No - please don’t worry about tidying beforehand. It’s helpful for me to see the space exactly as it is, so we can create organising systems that genuinely work for you and your everyday life.
Standard decluttering and organising sessions are £35 per hour, with a minimum booking of 3 hours. I also offer bespoke packages for organising-only sessions, tailored to your needs. Please do get in touch to discuss what would work best for you.
Sessions are booked for a minimum of 3 hours. Many clients find that 4–5 hour sessions allow us to make meaningful progress, depending on the size of the space and the amount of decluttering involved.
Larger areas or whole-home projects may require multiple sessions.
Yes - my home organising business is covered by both Professional Indemnity Insurance and Public Liability Insurance, giving you added peace of mind when welcoming me into your home.
Your home, belongings and personal space will be treated with care, respect and discretion.
I primarily work Monday to Friday, but I can occasionally offer weekend appointments depending on availability. If a weekend appointment would work best for you, please do get in touch and I’ll be happy to see what I can arrange.
I’m happy to travel up to 20 minutes’ drive from Harpenden, Herts. If you’re unsure whether I cover your area, please do get in touch.

If you have a question that isn’t answered here, please get in touch. I’m always happy to help.

What My Clients Say

Helen H, Harpenden

"Lindsey helped declutter our playroom, advise on more suitable storage and generally helped me give the whole room a major refresh! Our children can now more easily find the things they want to play with and aren’t overwhelmed by so much stuff. I’ve never used a home organising service before, but would highly recommend Lindsey if you want a calmer home that you can actually find things in! I don’t think I could have achieved half as much as Lindsey did in just a few sessions."
Jacqui C, St Albans

"I asked Lindsey to help me organise my kitchen cupboards and declutter my wardrobes as we will soon be downsizing to a smaller property. Lindsey emptied my wardrobes and I had quite a shock when I realised how much there was and how few of the clothes I was actually wearing! She did not pressure me in any way to decide what to keep or part with, but I ended up with many sacks of clothes to donate to charity. As well as making more space, I feel like a weight has been lifted.”
Rebecca S, Harpenden

"Lindsey has transformed several areas of our house. She has helped me clear our small spare room and advised me how to use it more effectively as wardrobe space. My clothes have never been so organised and they all have a place, which makes it so much easier to find them and put them back where they belong. Lindsey is a pleasure to work with. She has some great ideas and really helps you to work out what you need to keep, and what needs to go, in a sensitive way.”
Jayne M, Harpenden

“Lindsey was fantastic sorting my kitchen storage issues. She has great ideas and even ordered a variety of glass storage jars, trays and turntables for use, which fit perfectly and look very smart. I can find things so much more easily, saving me time and I no longer end up with wasteful duplicates of food items because I can see at a glance exactly what I already have. I can totally recommend Lindsey’s organising and decluttering services, she is a pleasure to work with and has made such a difference.”
Clare C, Harpenden

”I have booked several visits this year for Lindsey to come and declutter and organise different areas of the house including the playroom, bedroom, utility room, wardrobe, cloakroom so far. The results are marvellous - less stuff, much more organised, clear and practical systems now in place. She’s very kind and sensitive when it comes to more emotional decisions, particularly after a bereavement and more sentimental items. I highly recommend Lindsey’s services with decluttering and organising - 5 stars from our household!“
Jenny B, Harpenden

“Working with Lindsey gave us back our space, our time and, most importantly, our peace of mind. Our playroom had become a disorganised dumping ground and felt chaotic and overwhelming. Lindsey created logical storage systems that were easy for both children and adults to access and maintain. The result was amazing. The room feels inviting, functional and inspiring - my daughter can now play, be creative and work on her school projects in a beautifully organised environment.”